The Partnership that delivers
At SkyNet we are looking for bright individuals who demonstrate their passion, creativity and forward thinking through their work. Our people are really important to the success of the company and in return we offer great perks, a competitive salary and career opportunities. If you would like to be a part of our dynamic team, please see our available positions below and apply now! We look forward to hearing from you.
If you have any skills that you feel could benefit SkyNet we’d love to hear from you!
As an Accounts Finance Manager the role is very varied; day to day duties, commercial projects, system reviews and implementations, presenting to the Finance Manager and senior management team.
You will be expected to respond to telephone and email enquiries.
Raising invoices to UK based retail customers and worldwide stations to suit billing periods as required
Verifying accuracy of the invoices before posting to the accounts software
Data entry and running of daily/weekly reports
Resolving queries that may arise from invoices raised and raising credit notes as required
Opening new accounts and entering tariffs and bespoke rates
Covering banking roles for absence and holidays
Assisting other members of the department where required
General office duties as and when required
• You will be expected to respond to telephone and email enquiries.
• Produce daily exception reports
• Establish and manage day to day relationship with customers
• Build rapport with other stations and 3rd party agents
• Be able to manage buddy accounts when other colleagues are away
• Assist with covering our central email hub during busy periods
Manage and drive the performance of the Customer Service Agents in your team so they meet departmental targets of service quality and productivity.
Support and regularly train the Customer Service Agents in your team on all technical aspects of customer service and by reviewing actual recorded customer calls, advising on best practice so that agents consistently achieve the SkyNet standards for customer service
If you are invited to attend an interview, please ensure you download, print and complete the below forms and bring these with you.