Returns

With a significant proportion of purchase decisions influenced by the returns policy 

of the online shop, SkyNet enables e-retailers the flexibility to differentiate themselves through their returns service… Read More

SkyNet’s unique returns solution, is easy to use 

and available in 56 countries

SkyNet can provide email and SMS delivery notification throughout the shipment journey, improving the international customer experience
SkyNet makes the Customs clearnace process easy and can help with commerical innovices, kyc documents and tax id collection.

We tell customers of shipment status in their native language

We provide 

real-time SMS & email notification

We streamlined 

the Russian customs process

We have developed 

an international PUDO network

SkyNet Returns 


We provide your customers with an online portal that allows them to select their “Returns” options and generate a label for the shipment to be returned back to a SkyNet In-Country Office. This portal is accessed through a stand-alone “Returns” Webpage.


A number of options are available depending upon country:


  • Collection from Home/Work Address
  • Deliver to an in-country SkyNet office
  • PUDO Point options available
  • Free Post Labels available


As soon as the shipment is received into our care and the first scan is generated you have the option to immediately refund your customer. 

We will return all shipments back within the given criteria; this is reliant on the consumer returning the goods back to SkyNet within the given timeframe.

With a significant proportion of purchase decisions influenced by the returns policy of the online shop, SkyNet enables e-retailers the flexibility to differentiate themselves through their returns service. SkyNet offers e-retailers a groundbreaking, fully tracked global returns solution. Items are returned in good time, therefore allowing goods to be resold within season lengthening the resale opportunity. Giving you and your customers multiple options for the way in which your goods are returned and the way they are funded is what makes our returns solution unique.

Need more
options for
returns?

Want to improve your customer experience?

Have a question about a specific destination?

Thinking of
entering new markets?

Worldwide Returns service for ecommerce available in 56 countries

Worldwide Returns

Express International delivery by Air

Delivery by Air

Take a look at some of SkyNet’s other services

Delivery to Europe by Road

Delivery by Road

International delivery of goods classified as Dangerous.

Dangerous Goods

International shipping for

Final Mile

E-commerce Delivery

Improving the customer experience of international final mile delivery
Premium Mail international delivery by postal network

International Mail

Eco friendly delivery solutions and carbon offsetting initiatives

Eco Courier

Get in touch, talk to a specialist today!

CONTACT US

EMAIL US

Head Office London:

SkyNet House

18 -21 Pulborough Way,

Hounslow,

Middlesex, 

TW4 6DE  

London, United Kingdom

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Birmingham

Unit 4, Metro Triangle, Mount Street, 

Nechells, Birmingham, 

B7 5QT 

For the UK services only


Bristol

Unit 2, St. Catherines Industrial Estate, 

Whitehouse Lane, Bedminster, Bristol, 

BS3 4DJ 

For the UK services only


Manchester

Unit A2 Caldey Road, Roundthorn 

Industrial Estate, Wythenshame,

Manchester 

M23 9GE 

For the UK services only

Leeds

Unit 1, Ashley Industrial Estate, Elmfield Road, Morley, Leeds, 

LS27 0EL 

For the UK services only


Nottingham

Unit 2, Rawson Street, 

New Basford, Nottingham, 

NG7 7FR 

For the UK services only


Newcastle

Unit 25, Riverside Court, Newburn Haugh Industrial Estate, Lemington, Newcastle , 

NE15 8SG 

For the UK services only